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Privacy Policy

Effective Date: 30/12/2024

Hupper ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hupper.com.au ("Site") or use our services. Please read this policy carefully to understand our practices regarding your personal information.

This Privacy Policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (e.g., credit card details)

b. Non-Personal Information:

  • IP address
  • Browser type
  • Device type
  • Pages visited on our Site
  • Referring website

c. Information from Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze site usage.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases
  • Provide customer support
  • Send promotional offers, updates, or newsletters (with your consent)
  • Improve our website and services
  • Detect and prevent fraud
3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: To assist with payment processing, order fulfillment, and website hosting.
  • Legal Obligations: To comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, sale, or transfer of assets.
  • Cross-Border Disclosure: We may disclose your personal information to entities located outside of Australia, including [list countries if known]. When we do so, we take reasonable steps to ensure these entities comply with the Australian Privacy Principles or are subject to laws offering similar protection.
4. Your Rights and Choices

a. Access and Update Information: You have the right to request access to your personal information and to request corrections if it is inaccurate, out of date, incomplete, irrelevant, or misleading. To make such a request, please contact us at [insert contact details].

b. Opt-Out: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in our communications or contacting us. We comply with the Spam Act 2003 (Cth).

c. Cookie Preferences: Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect your user experience.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Breaches

In the event of a data breach involving personal information that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches (NDB) scheme.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any information.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Hupper
sales@hupper.com.au

Thank you for trusting Hupper.